Shipping Policy:

 

  1. Processing Time: Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.

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  2. Delivery Time: Orders should be delivered within 5 to 10 business days after an order has been processed and shipped. Please note that unforeseen circumstances such as weather delays or carrier issues may impact delivery times.

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 3. Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

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​​ 4. Incomplete or Incorrect Addresses: It is the customer's responsibility to provide accurate and complete shipping information. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Additional shipping charges may apply for packages returned due to address errors.

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Return Policy:

 

1. 30-Day Return Policy: We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within 30 days of delivery for a refund or exchange.

 

2. Eligibility: To be eligible for a return, items must be unused, in their original condition and packaging, and accompanied by a receipt or proof of purchase. Certain items such as personalized or perishable goods may not be eligible for return.

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3. Return Process: To initiate a return, please contact us for further instructions. Returns must be shipped back to us within 30 days, and customers are responsible for return shipping costs unless the return is due to an error on our part.

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4. Refund Processing: Once your return is received and inspected, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.

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5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect for quality assurance purposes.

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6. Non-Returnable Items: Certain items such as gift cards, downloadable software, or clearance items may not be eligible for return. Please refer to the product description or contact us for clarification before making a purchase.

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7. Exchanges: If you would like to exchange an item for a different size, color, or style, please contact us to arrange for an exchange. Exchanges are subject to availability.

 

8.Final Sale Items: Items marked as final sale or sold as-is are not eligible for return or exchange unless they arrive damaged or defective.

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Please review the shipping and return policy carefully before making a purchase. If you have any questions or concerns, please don't hesitate to contact us for assistance.